Privacy Policy

1. Who We Are

QVANTUS Agent is operated by QVANTUS CAPITAL LLC. We provide an AI-powered platform that helps businesses manage WordPress sites, Google Ads, Meta Ads, and TikTok campaigns through a conversational interface.

Data Controller contact: privacy@qvantus.ai

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, and password when you register.
• Payment information: billing details processed securely through Stripe. We do not store credit card numbers.
• Content data: text, images, and other content you create or upload through the platform.
• Communications: messages you send to our support team.

2.2 Information Collected Automatically

• Usage data: pages viewed, features used, and interaction patterns.
• Device information: browser type, operating system, IP address.
• Cookies and similar technologies: see our Cookie Policy.

2.3 Information from Third-Party Integrations

When you connect platforms (Google Ads, Meta, TikTok, WordPress), we receive access tokens and limited profile information necessary to manage your campaigns and content. We access only the data required by the scopes you authorize.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the QVANTUS Agent platform.
• Process transactions and manage your subscription.
• Create and manage content on your connected platforms on your behalf.
• Manage advertising campaigns across Google Ads, Meta, and TikTok.
• Send service-related communications (account updates, security alerts).
• Respond to support requests.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations.

4. Legal Basis for Processing (GDPR)

• Contract performance: processing necessary to provide the services you requested.
• Legitimate interests: improving our platform, preventing fraud, ensuring security.
• Consent: where you have given explicit consent (e.g., marketing communications).
• Legal obligation: where we are required by law to process your data.

5. How We Share Your Information

We do not sell your personal data. We may share information with:

• Service providers: hosting (Hetzner, EU-based), payment processing (Stripe), AI services (OpenAI, Google Gemini, Anthropic) strictly for service delivery.
• Connected platforms: Google, Meta, TikTok, and WordPress only as directed by you and within authorized scopes.
• Legal requirements: when required by law, regulation, legal process, or governmental request.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention). Anonymized analytics data may be retained indefinitely.

7. Data Security

We implement industry-standard security measures including:

• TLS 1.2+ encryption for all data in transit.
• AES-256 encryption for sensitive data at rest.
• Role-based access control (RBAC) and multi-factor authentication.
• EU-based servers with ISO 27001-compliant hosting.
• Regular security audits and penetration testing.
• Daily encrypted backups.

For details, see our Security Policy.

8. International Data Transfers

Your data is primarily stored on EU-based servers. When data is transferred outside the EEA (e.g., to AI service providers), we ensure appropriate safeguards are in place through Standard Contractual Clauses (SCCs) or equivalent mechanisms in compliance with GDPR.

9. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate or incomplete data.
• Erase your data ("right to be forgotten").
• Restrict processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Object to processing based on legitimate interests.
• Withdraw consent at any time, where processing is based on consent.

To exercise these rights, contact us at privacy@qvantus.ai. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

10. Children's Privacy

QVANTUS Agent is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at privacy@qvantus.ai.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Continued use of QVANTUS Agent after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: